SCHEDULE FOR USE THE SERVICE:
Customer Service Representatives are available Monday through Saturday from 9:00 A.M to 5:00 P.M. local time. Sundays CLOSED. Please DO NOT call after office hours.
Costa Rica Time: 9:00 am
Miami Time:11:00 am

GENERAL QUESTIONS = SEND EMAIL.
The purpose of the toll free number is to finalize and confirm reservations made through Our Web Sites ONLY. If you are just beginning to plan your vacation to Costa Rica, please contact our travel consultants via E-mail at info@greenwaytours.com and discuss with them the best tour for you. Please forward ALL your questions by email before to call. Due it is a very expensive service that we have to pay for you, we can not take calls with general  questions and our representatives will indicate it to you.

SANSA AIRLINES TICKETS:
Greenway Tours is a representative of Sansa Airlines and we ONLY can process tickets when you had sent the PRE- BOOKING FORM by email. We do not process tickets over the phone. You should send the form and once you are ready to pay for the confirmed flight, we can take the credit card information over the phone.

WHAT TO HAVE READY:
Because this is an International Toll Free Call, we ask that you help us keep it to a reasonable length by having the following information ready before you dial:

Payment by Credit Cards:
To begin processing your reservation we can take your credit card information over the phone. But please call when you are ready and all your answers had been forwarded by email. Make sure you have your CONFIRMATION NUMBER with you at the moment you make the call.

TOLL FREE NUMBERS FROM USA & CANADA:

USA 1-800-895-6978
CAN 1-866-5699370

Thank You.
Our travel consultant services are provided to you free of charge and we appreciated your interest in our services. We appreciate you follow this instruction due Toll Free Number is very costly.
We know you have a choice. Thank you very much for chosen us.